FAQ

What are the reviews on BackupGuru?

“I have started using BackupGuru and I have saved on money in buying storage devices, and also cutting down on the carbon footprint. BackupGuru is really the way to simplify life.” – Mudiraj, Realtor, Chennai

“BackupGuru solves most of the problems that many other cloud service providers do not. It is the ease of use, access to my files and also viewing my documents in a user-friendly and visually catchy format, that impresses me most about BackupGuru.” – Lokesh, Designer, Noida

Does BackupGuru limit file formats or sizes?

BackupGuru does not place limits on individual file sizes as long as you stay under the maximum amount of space you're allowed to take up as per your plan. On BackupGuru, there are no restrictions on the file types you want to backup- be it music files, video files, or a virtual machine or a ripped Blu-ray disc.

On BackupGuru, you have the option to exclude certain types and sizes of files by default. This is to prevent massive initial uploads due to very large files, and to exclude common but generally useless file types like temporary files. You can deselect these exclusions on BackupGuru.

What exactly should i backup?

With BackupGuru, once you install our software, you don't have to do any copying or moving or anything like that. After an initial configuration of BackupGuru, your data is automatically and continuously backed up.

The steps involved with BackupGuru are as follows:

• Buy a suitable plan
• Install BackupGuru software on your computer
• Inform BackupGuru what drives, folders, and/or files you want to keep backed up
• This is done only once. After the initial upload of BackupGuru, and after changes to data you've selected, and also the new data added to locations you've selected, all the rest is all backed up automatically and instantly.

Can i restore old versions of files i backup?

With BackupGuru, you can not only continually backup your data but also access each individual backup, which is saved. BackupGuru provides file versioning.

For example, if you create a new document on Sunday, and then make a change to it on Friday, and then another change to it on Saturday, you have three versions of the file. BackupGuru is configured to look for changes, and backup those changes, at least once per day. You will then have access to all three versions of the file through the restore options available from BackupGuru.

BackupGuru does not restrict the number of versions of a file and this is an important feature that most cloud services do not provide.

Will my internet be slow if i'm backing up all the time?

While using the services of BackupGuru, you should not notice any difference in your Internet speed. You might, however, experience slower internet during large initial uploads, while you are simultaneously web browsing, video watching, music streaming, etc.

After the initial upload of your data, please install the changes and additions to files and locations and then upload those changes. The whole of your selected data isn't continually being backed up.

For example, let's say it's Monday night and you've just completed your initial backup of 500 GB data. Then on Tuesday morning, you make a 5 MB change to a file. After that change is saved, only that 5 MB change is backed up, just synching what's on your computer with what's backed up on the remote server.

How long will the initial backup take?

The time taken to backup your data initially, once you install BackupGuru depends on different factors including the internet speed, the amount of data you have, the number of devices. Typically the initial back up might take a several hours, assuming that you have large amount of data, which is most likely.

You can enjoy a faster initial backup in case you have less data and great upload bandwidth. BackupGuru has great bandwidth available, which contributes to a faster initial backup, compared to other services.

Sometimes it could be general Internet congestion, which can cause a slow backup process. In rare cases, any contractual restrictions that limit your upload bandwidth to BackupGuru and could also drastically slow your initial upload.

What's the difference in cloud and online backup?

There is actually no difference between cloud back up and online backup. These two words are interchanged to mean the same thing. The world “cloud” however is a term derived from “cloud computing” and is meant to denote connecting multiple computers online or on the “cloud.”

How safe is my private data on BackupGuru?

Generally people believe that the data being stored online is risky, especially sensitive data belonging to one’s workplace. Generally not all the data that you transmit over the internet, is easily accessible by someone other than you. It is impossible to access that the data that is stored on a private, or even public, computer server.

The reason why it is so is because BackupGuru, even though it is located remotely it is completely encrypted and when data is encrypted, you encode it so only authorized people can read it.

BackupGuru encrypts your data, both during the transfer from your computer/device to the online server of BackupGuru and for all the time it’s stored on our server, keeping it completely private at all times.